Returns & Exchanges
At SUNSHINEMALL, we want you to glow with confidence; if you are not completely satisfied with your beauty purchase, we offer easy returns within 30 days of delivery. Please ensure items are in their original packaging and lightly used or unopened to qualify for a full refund.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Pack Your Products
Carefully place the items in their original boxes and secure them in a shipping mailer to prevent damage during transit.
- 3.Attach Shipping Label
Print the prepaid return shipping label provided via email and affix it clearly to the outside of your package.
- 4.Receive Your Refund
Once our quality team inspects your return, we will process your refund to your original payment method within 5-7 business days.